Layaway Return window

Displays the customer name. Click to view the account name, address, and other demographic information including phone numbers and email.

Select the location where the layaway was sold, if different from the default.

Displays the automatically generated invoice (reference) number (according to the system variable NextInvoice). This number may be changed, but must not duplicate any other invoice number.

Note: Tri-Tech does not recommend changing this number.

Displays the current date. This value may be changed if necessary.

To quickly enter today's date, press T on your keyboard. To quickly back-date or forward-date by one day, use the Hyphen key (-) and Equal key (=) on your keyboard (alternatively, use the Minus Sign and Plus Sign keys on your keyboard number pad). To quickly back-date or forward-date by one month, use the Page Up and Page Down keys on your keyboard.

This box supports F6 functionality; the Choose Date window opens.

Return grid columns

Select this check box to select the item(s) to return.

Displays the date on the layaway invoice.

Displays the invoice number from the layaway invoice.

Displays the number of items sold on the layaway.

Displays the SKU number of the item sold on layaway.

Displays the description entered for the item on the layaway.

Displays how much the items were sold for on the layaway.

Displays the number of items to be returned. This defaults to the number of items sold. Click in the column to change the number if only a partial number of the items are being returned.

Enter comments for the invoice/receipt. These comments print on the invoice in addition to any comments set up as customer defaults.

This box supports F6 functionality; the Select Comment window opens.

Payment grid columns

Displays the payment types used for the layaway.

Displays the date of the payment.

Displays the amount of the payment.

Displays the total cost of the items to be returned based on the values in the Amount and Qty Ret. boxes in the grid.

Displays the total amount of tax that will be applied to this sale based on tax values entered when the layaway was created.

Displays the total amount to return to the customer for this return (Subtotal + Tax = Total).

Displays the amount that will be deducted from the customer's total return for a restocking fee. Restocking fees are automatically calculated using the system variable ReStockPrcAmt, if it is set up. If necessary, enter a different amount to charge to restock the item(s).

Saves your changes and displays the Return Payments window where you can enter your payments for the customer.